Understanding Our Data Collection Practices
How We Handle Your Information
At SynSolAI LTD, we take your privacy seriously and are committed to maintaining transparency regarding the information we collect from our users. This section outlines the types of personal and business-related information we gather, the methods of collection, and the objectives behind this data acquisition. We collect a variety of information, including but not limited to: - Personal Identification Data: such as names, email addresses, and contact details when users register for our services or subscribe to our newsletters. - Demographic Information: such as location data and preferences which helps us tailor our marketing strategies effectively. - Transactional Data: including details of purchases, payment information, and order history to support our e-commerce operations. - Usage Data: which comprises information about how our services are accessed and used, helping us to enhance user experience. The collection methods employed may include online forms, cookies, and analytics tools, ensuring that we understand the needs and behaviours of our customers. Our primary objective is to provide a personalised experience, improve our service offering, and ensure effective communication with our users. By being transparent about our data practices, we hope to foster a sense of trust and confidence in our services.
Privacy Policy for SynsolAI.com
Effective Date:February 2025
1. Introduction
Welcome to SynsolAI! We specialize in providing AI-driven automation and marketing tools to help businesses streamline operations and enhance customer engagement. This Privacy Policy explains how we collect, use, protect, and share your data when you interact with our website, services, or tools. By using SynsolAI.com, you agree to the practices described here.
2. Data We Collect
We collect information to improve your experience and deliver our services effectively:
- Personal Data: Name, email, phone number, company details, and payment information (for paid plans).
- Usage Data: IP address, browser type, device information, pages visited, and interactions with our AI tools.
- AI-Generated Data: Inputs/outputs from our AI tools (e.g., marketing content, automation workflows).
- Cookies: We use cookies to track user preferences and analyze website traffic ().
3. How We Use Your Data
Your data enables us to:
- Deliver Services: Operate AI tools, process transactions, and provide customer support.
- Improve Tools: Train our AI models using anonymized data to enhance accuracy and functionality.
- Communicate: Send updates, promotional offers (opt-out available), and security alerts.
- Compliance: Meet legal obligations under GDPR, CCPA, and other regulations ().
4. Data Sharing & Third Parties
We only share data under these circumstances:
- Service Providers: Trusted vendors (e.g., payment processors, cloud storage) assist in delivering our services.
- Legal Requirements: Disclose data if required by law or to protect our rights.
- Business Transfers: In mergers/acquisitions, user data may transfer to the new entity ().
5. Data Security
We prioritize safeguarding your data through:
- Encryption: SSL/TLS for data in transit; AES-256 for data at rest.
- Access Controls: Role-based permissions limit internal access.
- Audits: Regular security assessments to identify vulnerabilities ().
6. User Rights
You have the right to:
- Access/Delete: Request a copy of your data or ask for deletion.
- Correct: Update inaccurate information.
- Opt-Out: Unsubscribe from marketing emails or disable cookies.
- Portability: Transfer data to another service.
Submit requests via privacy@synsolai.com ().
7. AI-Specific Policies
- Bias Mitigation: Regular audits ensure our AI models avoid discriminatory outcomes.
- Transparency: Explain how AI-driven decisions (e.g., marketing insights) are generated upon request.
- Ethical Use: Prohibit misuse of AI tools for illegal activities or harmful content creation ().
8. Children’s Privacy
Our services are not intended for users under 13. We do not knowingly collect data from minors ().
9. International Data Transfers
Data may be processed globally but complies with GDPR and CCPA standards. We use EU-approved contractual clauses for cross-border transfers ().
10. Policy Updates
We may update this policy to reflect legal or operational changes. Updates will be posted here, with a notice sent to registered users.
11. Contact Us
For questions or requests:
- Email: privacy@synsolai.com
- Address: Newcastle upon tyne N53BL
Your Trust Matters
By using SynsolAI.com, you acknowledge this policy. We commit to transparency, security, and ethical AI practices to empower your business growth.
For more details on AI governance and compliance, refer to our Website.
Last Updated: February 2025
©SYNSOL AI LTD Copyright. All rights reserved.
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